Many people use the terms Social Project Management(SPM) and Project Management 2.0 (PM2.0) interchangeably. Heck, even wikipedia thinks they’re the same thing, but it’s wrong. While PM 2.0 focused primarily on enabling online collaboration within the team, and to a lesser extent with providing dashboards for reporting, and other basic project management automation, SPM’s focus […]
In the first part of this post, we described the importance of user-recognized value (i.e. – the system helps users get the job done) as key to true adoption of social business software. As we continue to examine the Deloitte Report discussed previously, the point is made that in this new world of near-constant disruption […]
According to Gartner, 2011 social software revenue will approach USD 1 Billion. It seems likely that with companies like IBM Lotus, Trilog Group, Tibco, SocialText and others builing their social portfolios around the concept of syndicated activity streams, 2011 will become the year when social software really makes strides in enterprise adoption. The reality is that […]
Bill Ives has an interesting post on his Portals and KM Blog talking about a new research report from Deloitte called Social Software for Business Performance. Bill’s post focuses on the section of the report that deals with establishing proper metrics for social software impact, but we want to highlight other areas of the report […]
Over on Luis Benitez’ blog, he’s got a post about what it means to be a social business, there’s a lot in that post, and most of it’s really good. Be sure to check it out! One thing that is really refreshing about IBM’s view on social business is that it is not especially technology […]
As discussed in Part one of this post last week, until recently the typical value proposition for social business was on the customer engagement and marketing side of the business. This clearly has been, and will continue to be, a core area of social business strategy and value generation. What is more exciting is the […]
At the recent Lotusphere 2011 conference, IBM emphatically promoted its vision for Social Business. While the conference has been blogged about in many places, we’d like to focus on one particular component of the IBM argument for Social Business, namely that of choosing an entry point into Social Business. Throughout several of the keynote addresses […]
In a follow up to our post on Ambient Awareness, Forbes has an article on Activity streams, and IBM’s strategy on them. (Activity streams are the operationalization of Social Business Apps ambient awareness.) The article in Forbes stresses the “surprise” that can occur in Activity Streams (although “serendipitous” seems to be the term most utilized […]
In our previous post, we discussed the issue of work observability, and the fact that in knowledge work, observability is an issue. In any environment, people are impacted by huge amounts of information. This information is largely ambient – meaning that the information flows to people just by them being present in the environment. Whether […]
As work processes and products become more and more heavily focused on knowledge work and knowledge production, work has become less “observable”. Whereas in a physical production environment, the visible work product is the final work product itself, in information and knowledge work, the visible work product is often descriptions of the final work product, […]
